Safety & Support

Coordinated support on every tide

Our on-water teams, duty managers, and compliance officers are stationed across South East Queensland. Use the dedicated callouts to escalate emergencies or connect with the crew managing your departure point.

Life-Threatening Emergency

Dial Triple Zero (000) and request Marine Rescue immediately for any critical or life-threatening situation on the water.

Call 000

Urgent On-Water Assistance

For breakdowns, near-miss incidents, or time-sensitive assistance during a tour, contact our operations lead directly so the nearest skipper can respond.

Call Operations Lead

Marine Safety Queensland

Report hazards, debris, or regulatory concerns to Maritime Safety Queensland. They operate a 24/7 line for South East Queensland waters.

13 23 80 Hotline
Accreditation

Certificate of Operation

Review our Maritime Safety Queensland Certificate of Operation for full accreditation, permitted activity zones, and safety systems.

Download Certificate

Need a different format? Email compliance@tridentjetskis.com for a signed copy.

Local expertise

Local crews ready to assist

Reach out to the base closest to your departure point for tailored advice, itinerary adjustments, or coordinated emergency support.

Send an enquiry

Plan your next ride with the operations desk

Complete the form and we will confirm availability or next steps by the next business day. Fields marked with an asterisk are required.

Direct email

Prefer to email directly?

Send supporting documents or itineraries to hello@tridentjetskis.com and our team will route it to the right skipper.

We monitor enquiries between 6:00 AM and 7:00 PM AEST. Outside of these hours, urgent assistance should use the numbers above.